Job Description

SUMMARY

QC Technician oversees regulatory and quality compliance in bakeries, including QC monitoring and issue reporting. It also involves contributing to bakery R&D efforts, working with consultants to develop new products.

JOB DUTIES (include but are not limited to the following):

• Monitor and support the implementation and maintenance of whole Quality Management System. Those programs are but not limited to: record keeping, allergen, pest control, temperature of coolers and freezers, pre-op, internal audit, and quality control.

• Monitoring the daily QC activities to ensure they are performed to the published procedures and are properly documented.

• Visit corporate and franchise stores to support and educate bakery teams/ kitchen managers.

• Regulate quality control of each bakery.

• Identification of any quality problems and recommend changes in quality standard where necessary.

• Working with consultants on innovating new potential products for the brand.

• Testing new recipes in the test kitchens.

• Data entry using common computer database software (Excel, Access or equivalent).

QUALIFICATIONS & SKILLS:

• Prior bakery experience is required, with preferred experience in bakery industry research and development.

• Knowledge of baking various types of bread and baking and decorating cakes.

• Associate Degree, or Bachelor’s degree, or equivalent years of work experience

• 3-5 years of combined experience in food or ingredients and manufacturing.

• Knowledge of GMPs and HACCP.

• Basic understanding of food production fundamentals

• Proficiency in MS Office Products (Outlook, Word, Excel & PowerPoint) and basic computer skills.

• Excellent verbal and written communication skills.

• Ability to read and interpret procedure manuals and regulatory documents, and to write reports.

• Ability to effectively present information and respond to questions from management level.

• Demonstrate ability to manage and prioritize multiple tasks and demands working with minimum supervision.

• Detail oriented, excellent record keeping and documentation skills

Employee Benefit

• Health Insurance options: PPO Medical, Dental, Vision covered (Company 100% paid) *insurance starts on the very 1st date.

• Life Insurance (Company 100% paid)

• Flexible Time (starting time can vary everyday)

• Short Term and Long-Term Disability Leave (short term 100% covered)

• Lifestyle Allowance (up to net $70 per Month)

• Cellphone reimbursement eligible

• Employee Discounts (40% off company products & services)

• 401(k) 5% Match (no vesting period!) from Day 1

• Paid Time Off (generous and increases by tier!): Max ceiling of 180 hours PTO (15 days) the 1st year and increases by tier.

• Wellness Day: 40 Hours (Use it or Lose it System)

• Paid Maternity Leave (paid 100% for 12 weeks)

• Paid Secondary Caregiver Leave (up to 2 weeks)

• Paid Creative Leave

• Paid Holidays (11 days)

• Educational Benefit

• Employee Club Activities

• & Much More!

Experience:

• Baking: 2 years (Required)

Willingness to travel:

• 25% (Required)

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