Job Description

Job Description

Job Description

We are currently seeking an experienced HVAC Service Manager to join our team for a position in the New York, NY area.

Job Responsibilities:

• Assumes direct ownership of service operations to achieve high-level profitability, including management of supervisory, technical and dispatch staff, ensuring high productivity and superior technical and customer service.
• Ensure consistency and excellent service through oversight of daily routine activity, maintenance scheduling and operational requirements, including new equipment start-ups and warranty issues.
• Evaluates work load and available resources to best utilize manpower and maximize profits.
• Oversees training and development of all staff, including but not limited to: performance management, technical training, proper use of tools and materials, safety programs, compliance assessments and technician debriefings, providing guidance and/or corrective action as necessary.
• Resolves customer complaints to ensure customer satisfaction and issues regarding service technician performance.
• Ensures that materials and equipment are ordered and dispensed for scheduled jobs, and schedules repairs for parts to ensure minimal down-time in job completion.
• Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles. Reviews reports with management.
• Reviews and ensures accuracy of all billing, time sheet records, purchase invoices and job related expenses.
• Prepares and presents quotes for add-on/replacement of equipment, preventive services and/or remediation, on request.
• Ensures budgeting guidelines are met by prioritizing expenditures, assists in the preparation of capital and operations budgets, and works closely with the accounting department to deliver on all client receivables and supplier payments.
• All other duties as assigned.

Job Requirements:

• 5-years as a Commercial HVAC Service Manager managing a sizeable staff.
• Familiarity with the service and installation side of the business.
• Previous experience working with HVAC/ controls equipment.
• Strong technical and strategic planning skills.

· Excellent customer relations, computer and verbal and written communications skills.

• Goal oriented, self-starter with demonstrated leadership skills and ability to work independently.

· Knowledge of Tridium controls products a plus.

· Bachelor’s Degree preferred.

Job Type: Full-time

Pay: $125,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Night shift
• Weekends as needed

Ability to Commute:

• New York, NY 10017 (Required)

Work Location: In person

Established in 1895, GSH provides integrated facilities management solutions to the marketplace. We deploy our talented and experienced facilities professionals to manage, operate, and maintain facilities of all types. Our main focus is on delivering innovative solutions to maintain facilities to the highest standards while at the same time also achieving cost savings for our valued clients.
GSH’s engineering expertise is second to none in the facilities management sector. We are experts in the field of mechanical services delivering service, maintenance and repair of heating, ventilation, air conditioning, and refrigeration systems through our site-dedicated stationary engineers and mobile workforce of licensed technicians. Our energy-led engineering solution, energyplus, is a complete energy management program which focuses on optimizing the existing mechanical equipment with investments in energy conservation measures. This program delivers genuine cost savings through reduced utility consumption.
GSH maintains a diverse and talented workforce of engineers, professionals and support staff to ensure that we remain at the forefront of the facilities services industry. From novice to expert, GSH employees are ambitious, professional, and accountable.

Company Description

Established in 1895, GSH provides integrated facilities management solutions to the marketplace. We deploy our talented and experienced facilities professionals to manage, operate, and maintain facilities of all types. Our main focus is on delivering innovative solutions to maintain facilities to the highest standards while at the same time also achieving cost savings for our valued clients.\r\nGSH’s engineering expertise is second to none in the facilities management sector. We are experts in the field of mechanical services delivering service, maintenance and repair of heating, ventilation, air conditioning, and refrigeration systems through our site-dedicated stationary engineers and mobile workforce of licensed technicians. Our energy-led engineering solution, energyplus, is a complete energy management program which focuses on optimizing the existing mechanical equipment with investments in energy conservation measures. This program delivers genuine cost savings through reduced utility consumption.\r\nGSH maintains a diverse and talented workforce of engineers, professionals and support staff to ensure that we remain at the forefront of the facilities services industry. From novice to expert, GSH employees are ambitious, professional, and accountable.

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