Job Description
Job Title: HVAC Service Operations Manager
Location: Memphis, TN
Job Type: Permanent, Full-Time
Job Description:
We are seeking a highly skilled and experienced HVAC Service Operations Manager to oversee our HVAC service operations in Memphis. The ideal candidate will have a strong technical background in HVAC systems and proven management capabilities.
Key Responsibilities:
- Manage day-to-day operations of the HVAC service department, ensuring efficient and effective service delivery.
- Lead and develop a team of HVAC technicians, providing training, guidance, and performance evaluations.
- Coordinate service schedules, ensuring timely and accurate completion of work orders.
- Monitor and improve service processes and workflows to enhance customer satisfaction and operational efficiency.
- Ensure compliance with industry standards, safety regulations, and company policies.
- Develop and manage budgets, forecasts, and financial objectives for the service department.
- Collaborate with other departments to optimize service operations and support business growth.
Required Skills and Qualifications:
- Strong technical expertise in HVAC systems and equipment.
- Proven experience in management and leadership roles within the HVAC industry.
- Excellent organizational and problem-solving skills.
- Ability to manage multiple priorities and work under pressure.
- Strong communication and interpersonal skills.
- Proficiency in using service management software and tools.
- Relevant certifications and licenses in HVAC are preferred.
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