Our SERVPRO Team is seeking an experienced certified HVAC/Air Duct Cleaning Division Manager to join our current Management Team of professionals and leaders. Do you have a desire to start a new opportunity where you can utilize your experience, ideas, and expertise to develop a department's sales growth and technician development? Do you enjoy helping others? We may just have the perfect opportunity for you. Salary: $30/hr + Commission opportunities + Overtime Paid Vacation Paid Sick Time Medical, Dental, Vision Benefits with Employer Contribution 401K Retirement Plan with Employer Contribution Opportunities for position development and growth Supervision and Management: Supervise duct cleaning technicians, ensuring adherence to company procedures and safety protocols. Plan and schedule duct cleaning jobs for efficient resource use and timely completion. Train and mentor new technicians, providing ongoing support and development. Evaluate technician performance and provide feedback for improvement. Prepare estimates and proposals for clients. Seek business development opportunities for new clients and encourage repeat business from current clients. Customer Service: Address customer inquiries and concerns regarding duct cleaning services. Provide Commercial and Residential Air Duct and HVAC Cleaning Services using CaddyVac Cleaning System. Ensure customer satisfaction with high-quality services and prompt issue resolution. Maintain professional communication throughout the service process. Operations and Quality Control: Ensure all jobs meet industry standards and company policies. Maintain and manage cleaning equipment and supplies. Conduct quality control checks to ensure effectiveness. Price projects properly to ensure profitability and growth. Administrative Tasks: Maintain accurate job records including work orders, invoices, and customer info. Manage budgets and expenses related to duct cleaning. Coordinate with administrative staff for updates and job progress. Follow SERVPRO policies for successful job completion. Safety: Ensure technicians follow safety protocols and PPE use. Conduct safety inspections of equipment and work areas. Promote a safe work environment for all employees. Qualifications: Insurable driving record Ability to pass drug and medical screening Clean criminal background High school diploma or equivalent Minimum 3 years management experience in related field At least 3 years industry experience in Air Duct and HVAC Cleaning (Residential & Commercial) Excellent interpersonal skills Strong problem-solving skills Familiarity with HVAC wiring diagrams Ability to build strong client relationships Strong mechanical background Ability to lift heavy objects NADCA, OSHA, ASCS, CVI & VMT Certifications Company Description: SERVPRO franchises serve Broome, Tompkins, Tioga, Chemung, Schuyler, Cortland, Chenango, and surrounding counties. We are a locally owned, family-operated business with over 30 years of experience in cleaning, restoration, and construction services. Our goal is to minimize customer stress during fire or water damages and restore normalcy promptly. #J-18808-Ljbffr ZipRecruiter
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