Job Description

Library Assistant

Reporting to the Head for Access Services & Resource Sharing, the Library Assistant provides efficient Information, Circulation, Reserves and Resource Sharing services to the library's patrons in support of its mission. This position also staffs the Front Desk, circulates materials, and maintains the library stacks, primarily during morning hours.

Principal Duties And Responsibilities:

• Carry out Library building opening procedures and perform routine duties. Oversee building issues during mornings including, but not limited to, handling complaints, addressing issues, and contacting facilities, public safety, and library administration as needed.
• Perform Access Services Department opening procedures, including preparing the Front Desk Area for operation, etc.
• Work at the Access Services Front Desk. Provide strong customer service answering library users' questions, providing directions, and managing general library operations to ensure that library policies are adhered to.
• Assist patrons with routine transactions such as check-ins and check-outs, renewals, registrations, and accessing and locating library materials.
• Respond to queries about other library services such as hold requests, Interlibrary Loan requests, access to study spaces, troubleshooting and reporting issues with library equipment, etc.
• Make appropriate referrals to librarians, our 24/7 chat reference service, or another unit.
• Assist in training and supervising staff and student assistants in routine Front Desk and stacks operation procedures.
• Perform stacks area duties, including shelving, shelf reading and keeping the shelves organized and presentable.
• Assist the Resource Sharing department in processing of interlibrary loan requests including filling electronic requests, scanning, receiving and processing physical items.
• Perform other duties as assigned.
• Management retains the right to add or change job duties at any time.

Qualifications:

Required:

• Excellent customer service skills.
• Good oral and written communication skills.
• Punctuality, reliability, and excellent attendance.
• Ability to work a flexible schedule.
• Ability to lift (up to 50 pounds) and bend.
• Ability to use library equipment.
• Ability to work independently and as part of a team; good judgment and initiative.
• Cultural competency with the ability to work and communicate well with library users, faculty, staff and students from varied backgrounds and talents.

Preferred:

• One (1) year of experience in library work.
• Minimum of one year of college.
• Familiarity with standard library research tools (library catalog, subject/research guides, database and journal lists).
• Some computer skills and clerical experience with detail and accuracy on information input.
• Microsoft Office and Google Apps skills.

*Note: This is a Civil Service position. As required by the State of New Jersey, in order to be certified to the position and attain permanent status in title, candidates are required to successfully serve a 4-Month Working Test Period.

Salary Range: A09: $36,741.05 - $51,126.92 *Note: Salaries for internal candidates are determined by the New Jersey Civil Service Commission;s formula. Salaries for external candidates are determined up to step four, $41,536.34.

Procedure For Candidacy: Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.

Salary Range $20.19-$22.82 Hourly The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit.

Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate's relevant work experience, education, skills, and internal equity, when extending an offer.

Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions.

Department Access Services & Resource Sharing Position Type Support Contact Information: For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

Inclusion Statement Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged, committed to democracy, and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.

EEO/AA Statement Montclair State University is an Equal Opportunity/Affirmative Action Action institution with a strong commitment to diversity. Additional information can be found on the website at

Title IX and 34 C.F.R. 106 Policy Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit.

Montclair State University

Job Tags

Hourly pay, Permanent employment, Work experience placement, Work at office, Flexible hours, Day shift,

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