Job Description

Marketing Specialist (Call Center) Yankee Home – Chicopee, MA

Job Type: Part-time to full-time

Shifts: Day Shift, Night Shift, Mid Shift Location: On-Site, Chicopee, MA 01022

Yankee Home Improvement , one of the best-known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives. 

In this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top-rated home improvement products and services.

Your primary goal will be to build rapport, provide exceptional customer service, and schedule appointments for our sales team. We offer comprehensive paid training, uncapped earning potential with biweekly bonuses, and a comprehensive benefits package.

If you possess excellent communication skills, a positive attitude, and a passion for helping customers, we want to hear from you! Join us at Yankee Home Improvement and be part of a team that values integrity, responsibility, excellence, and listening. 

Control your own pay- your bonus is uncapped, based on the performance you bring to the table! 

Qualifications: 

• Enthusiastic and positive attitude.
• Exceptional communication skills.
• Creativity and problem-solving ability.
• Basic technological aptitude.
• Reliable transportation.
• High school diploma or equivalent (required).
• Experience in customer service or call center (preferred).

Then We Will Provide:

• Comprehensive, Paid Training
• Uncapped earning potential- bonuses paid biweekly
• Comprehensive benefits package
• Team based incentives and Employee Appreciation events
• Opportunities for Advancement
• Flexible Work Schedules 

Requirements:

• Reliable Transportation
• Ability to commute to Office in Chicopee, MA
• High school or equivalent (Required)
• Call center: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Supplemental Pay: 

• Bonus opportunities
• Performance bonus

Benefits: 

• Pay: $16.00 - $19.00 per hour 
• Flexible Hours
• Comprehensive paid training
• Uncapped earning potential with biweekly bonuses
• Employee discount

For Full time Employees we offer a comprehensive benefits package:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• 6 paid company holidays!
• Bonus day off on your birthday!
  

Requirements

• Enthusiastic and positive attitude.
• Exceptional communication skills.
• Creativity and problem-solving ability.
• Basic technological aptitude.
• Reliable transportation.
• High school diploma or equivalent (required).
• Experience in customer service or call center (preferred).

Benefits

Benefits: 

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
  

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