Senior Service Engineer Job at Robert Half, Redmond, WA

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  • Robert Half
  • Redmond, WA

Job Description

Job Description

Job Description

We're supporting a high-impact managed services project with a well-known technology company based in the Redmond, WA area. This role will focus on backend lab and infrastructure support—ensuring smooth, secure, and automated systems for internal teams working in a fast-paced development environment.

Responsibilities:

• Manage and maintain Azure IaaS environments, including virtual machine provisioning, storage solutions, networking, and policy management.

• Administer and optimize Windows Server systems, handling tasks such as patching, troubleshooting, and performance tuning.

• Develop and implement PowerShell scripts to automate onboarding processes, alerts, remediations, and other operational tasks.

• Configure and monitor Azure Monitor and Log Analytics, creating custom dashboards and proactive alerting mechanisms.

• Oversee Endpoint Manager and Intune for device configuration, policy enforcement, and overall management.

• Manage Azure Active Directory and Entra ID, including conditional access and identity governance.

• Provide advanced troubleshooting and incident response support, ensuring timely escalation and resolution of issues.

• Collaborate on improving infrastructure automation and support processes to enhance system reliability.

• Support lab or dev/test environments, ensuring seamless functionality and proactive maintenance.

  • Azure IaaS : Service migrations to cloud, imaging/backup solutions, logic apps/ functions, storage migrations, modern auth solutions
  • Automation Solutions : Email workflows, patching/imaging solutions, monitoring/alerting solutions
  • Scripting/App Development : Automation for onboarding, alerts, remediations, and more using PowerShell and .Net/C#
  • KQL / Azure Monitor / Log Analytics : Custom dashboards, alerting, proactive monitoring
  • Project Management:  Project scoping, team escalation point, oversight of inflight projects
  • Service Management:  New service onboarding, ADO API optimizations, Power Platform development

Nice to Have Skills

  • Enterprise storage support (i.e. EMC Isilon/OneFS)
  • Experience supporting dev/test environments or lab infrastructure
  • Familiarity with Grafana, Prometheus, or similar tools
  • Relevant certifications (AZ-104, MS-102, etc.)

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