The Accounts Receivable (AR) Manager is responsible for overseeing and coordinating all aspects of the AR function at West Monroe. This position manages the collection of outstanding invoices, ensures compliance with financial procedures and relevant accounting standards, and supports consistent, timely revenue recognition while minimizing days’ sales outstanding (DSO). The AR Manager will lead centralized collections efforts, monitor AR aging, collaborate with project and client teams, and ensure policy adherence. In addition, the AR Manager will be integral to West Monroe’s centralization efforts regarding billing and engagement setup. Key Responsibilities Oversee the end-to-end AR cycle, including collections, review of AR aging and bad debt, as well as resolution of client payment issues. Manage the centralized AR/Collections team and serve as the main point of contact for escalated payment issues and client questions. Monitor AR aging and DSO; proactively follow up on invoices that are approaching or have surpassed client payment terms. Collaborate with Project Managers, Engagement Leads, and Account Directors to resolve outstanding receivables and provide support for client outreach and escalation efforts. Utilize Workday, Kimble/Kantata, and other reporting tools to monitor receivables, track collection activities, and maintain accurate records. Coordinate and process adjustments including write-offs, credits, and reversals as dictated by policy; ensure that such actions comply with West Monroe policies and accounting standards and are accurately reflected in financial statements. Serve as a subject matter expert for AR policy, process improvements, and system enhancements; propose changes to drive efficiency and mitigate risk. Escalate collection issues to Practice Leaders, Controller, Corporate Controller, or Legal as required; support potential payment demand letters and legal action when appropriate. Ensure compliance with revenue recognition procedures under ASC 606. Support internal and external audit processes related to AR. Respond to ad hoc requests from leadership, manage reporting for KPIs related to AR, and provide input on client credit evaluations and risk assessments. Required Skills & Experience Bachelor’s degree in Accounting, Finance, or a related field. Minimum of 5 years experience in AR management, including experience in collections, billing, and AR process oversight. Strong knowledge of US GAAP, with specific familiarity regarding revenue recognition (ASC 606). Demonstrated experience with collections escalations, client negotiation, and coordination across finance and delivery teams. Proficiency with AR management software (such as Workday or Kimble/Kantata) and intermediate Excel skills. Analytical mindset with the ability to interpret AR metrics and recommend process improvements. Excellent communication skills for collaborating with non-financial stakeholders and external clients. High degree of accuracy, attention to detail, and problem-solving ability in a deadline-driven environment. Preferred Qualifications Previous experience in professional services, consulting, or project-based environment. Familiarity with legal aspects of collections, including demand letters and litigation. Track record of managing change in AR processes, centralization of AR processes, or system implementations. Based on pay transparency guidelines, the salaryrange for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here . Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employeesare able toenroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date. Seattle or Washington, D.C.
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